Privacy Policy

How StockTake handles data needed to run the service

Service brand: StockTake Online
Support email: support@stocktake.online
Effective date: 2026-10-31

Information we process

Information may include account and contact details, store or branch information, authorized users, inventory and stocktake records, support messages, transaction references and application security logs. If you participate in the affiliate program, you may provide bank beneficiary information for manual commission transfers.

Why data is processed

We use information to create accounts, provide software features, manage licenses, process and review payments, support customers, secure the service, detect misuse, keep financial audit trails and meet applicable legal obligations.

Cookies and session data

Necessary session cookies and similar security measures may be used to authenticate users and protect accounts. Any non-essential analytics or advertising technology, if introduced, must be addressed in appropriate notices and controls before deployment.

Payment providers

Paddle processes payment information for purchases made through Paddle Checkout. StockTake may keep transaction identifiers, amounts, currencies, payment status and audit references needed to manage orders and licenses. Do not enter payment card details into StockTake support messages.

Access, sharing and international transfers

Relevant data may be accessible to authorized users within a customer organization, hosting and infrastructure providers, payment providers, and others when needed to deliver the service or comply with law. Service availability across countries can involve processing or storage outside your country, subject to applicable requirements.

Security and retention

We apply access controls and operational protections proportionate to the data. We retain records while needed for service operation, legal obligations, dispute handling, fraud prevention or financial audit, and delete or anonymize them when appropriate and lawful. No online service can promise absolute security.

Your requests

Depending on applicable law, you may request access to, correction or deletion of your personal information, or raise a privacy concern. For requests, contact us using the Contact page or support email. Some data cannot immediately be deleted where a legal or accounting retention obligation applies.

Updates

We may update this policy as the service changes. The publication or effective date on this page identifies the currently published version.